Large-scale failure of Kyivstar mobile operator

Source: hromadske

On December 12 morning, Kyivstar mobile operator experienced a large-scale failure, due to which subscribers cannot switch to other operators in domestic roaming. The problem affected other services and national roaming.

‘National roaming does not work due to the fact that the Kyivstaru network cannot transfer information about its subscribers to the networks of other operators due to a general technical failure,’ said Ukraine’s digital ministry.

The company says the failure is temporary. They are working to restore communication to the subscribers.

The failure partially affected the operation of some PrivatBank terminals and ATMs. However, this does not apply to the entire network.

‘After solving the current problem, we will discuss with all mobile operators how to avoid similar situations in the future and protect users from unexpected communication problems,’ the ministry stated.

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